Shopping with Beauty Pod

You can order products displayed on this website online using a debit or credit card. On receiving your order, we will send you an e-mail as confirmation.

Delivery

You will be advised of delivery in our email of confirmation. Please check product pages for any special delivery information relating to specific products. Same day dispatch will occur where possible if an order is made before 12pm for next working day delivery. Please note that dispatches do not occur on weekends or bank holidays. We will try and ensure that you receive your order as quickly as possible, or if you wish you may cancel your order and we will refund you any money which you have paid. This does not affect your statutory rights as a consumer.

Returns

We believe that you will be delighted with your product but there may be occasions where you feel it necessary to return an item. We aim to keep the process as simple as possible. These terms do not affect your statutory rights.

Unwanted Goods

If you return the product (having taken reasonable care of it, complete with packaging and all components) within 7 days of the date on which you received it, we will refund you any money which you have paid us for that product. All you pay for is the return postage of the goods.

Faulty Goods

If you return an item to us which is faulty, which you did not order or for any other reason which is our fault, please contact us by email at orders@beautypod.ie to inform us and we will arrange a refund or replacement. In the event of you returning goods to us we will also pay you the cost of the return postage. In this event, please contact us first and we will allocate you a Returns Code (which you may wish to include with the package to ensure we process your return as efficiently as possible) and we will also advise you how to send to return the item to us. We usually ask that you send items back to us via An Post’s Registered Mail (Recorded) or using your Returns Code return the item to our office at Unit 107, St Patricks Mills, Douglas, Cork. Please obtain a proof of posting certificate from your Post Office to enable us to process the refund for your return postage costs.

Returns Address

Unit 107, St Patricks Mills, Douglas, Cork. You will be responsible for the item(s) until they reach us. For your own protection, we suggest you use a secure delivery method which requires a signature upon delivery such as Registered Post (Recorded Delivery).

Our Responsibility

We will not be responsible for any losses resulting from your use or the inability to use our website or resulting from unauthorised access to, or alteration of your transmissions or data in circumstances which are beyond our control. We will not be responsible for your loss of profits, wasted expenditure, corruption or destruction of data or any other loss which does not directly result from something we have done wrong. You will be responsible if you use this website in breach of these terms of use and will reimburse us for any loss that you cause to us as a result of your misuse. We make no promise that our website will be uninterrupted or entirely error free. Because of the nature of the Internet, the shopping online service is provided on an “as is” and “as available” basis. We are not responsible to you if we are unable to provide our Internet services for any reason beyond our control. This does not affect your statutory rights as a consumer.

Copyright/Trademarks/Data Protection

All rights in the designs and information on our website are owned by us. They are protected by copyright, trademarks and other intellectual property rights. You may view, copy and print portions of our website for the sole purpose of placing an order with us. The materials on our website may not be used for any other purpose. We will use the information which you provide and the records of items you buy to constantly monitor and improve our service and for marketing purposes in accordance with our Privacy Policy.

Links to other websites and services

Our website may contain links to other websites which are not under the control of and are not maintained by us. These links are provided for your convenience only and we are not responsible for the content of those sites.

General

We may change or withdraw any part of our website, or may refuse you access to the website at any time if we consider it necessary.

These terms are governed by the laws of the Republic of Ireland and any disputes will be decided only by the courts of the Republic of Ireland.